We don't call it manager coach training; we call it How to Have Dynamic Conversations and Inspire Incredible Performance

"I enjoyed the breakout session and got a lot from hearing how others had experienced the session.

I found the session really engaging and it definitely beat my expectations."

"I initially thought the clarification and questioning rounds used very similar questions that would achieve the same response, but as we went through and allowed space to answer each in a slightly different way, I understand now how this allowed us to build a far more informed picture. "

"New, practical approaches I can put into action to set boundaries to aid a productive feedback conversation."

"[I learned] the importance of clarifying/exploring the issue at hand before trying to coach it."

"[I learned] not to fill in my understanding with additional information that I have but to focus only on the experience of the person speaking."

"[I learned] the power of properly paying attention. No distractions/risk of clicking on Teams or emails when Zoom is full-screen and I am purposefully engaged. It showed me I have some bad habits I could improve on in virtual work situations."

"[I learned] Not to fill in my understanding with additional information that I have but to focus only on the experience of the person speaking."

"[I learned] new, practical approaches I can put into action to set boundaries to aid a productive feedback conversation."

"[I learned] asking questions of the person asking for help to expand or challenge their perspective, not to immediately offer solutions. It is not my natural style, and I enjoyed trying it, specifically in a group environment where I can observe others’ questioning approach."

"[I learned] to really concentrate on listening in specific meetings. And to also spend more time asking questions rather than maybe making assumptions or going straight to a solution."